Frequently Asked Questions
Warranty & Roadside Assistance
What coverage is provided under the Mitsubishi Motors Confidence Integrated Care Program?
Every new Mitsubishi model comes with a 10-Year/100,000-Mile Powertrain Limited Warranty, 2 years/30,000 miles of limited maintenance, and 5 years of roadside assistance.
What maintenance services are included in the 2-Year/30,000-Mile Limited Maintenance program?
The program covers 3 oil filter and oil changes, 3 tire rotations, 3 multi-point inspections, and 1 cabin air filter change within specified time and mileage intervals.
What is the redemption schedule for the 2-year limited maintenance program?
The first service must be redeemed by 12 months/12,000 miles, the second service by 24 months/30,000 miles, and the third service by 24 months/30,000 miles.
What are the coverage details of Mitsubishi’s 5-Year Roadside Assistance program?
Mitsubishi provides 24/7 emergency roadside assistance for 5 years with unlimited mileage (3 years/36,000 miles for Mitsubishi i-MiEV). Services include towing (even after an accident where allowed by law and without property damage/injury), jump-starts, flat-tire changes, and emergency fuel and fluid delivery.
What is the toll-free phone number for Mitsubishi Roadside Assistance?
You can contact Mitsubishi Roadside Assistance 24/7 at 1-888-648-7820 (1-888-MITSU2024 / 1-888-MITSU2021).
Does Mitsubishi Roadside Assistance cover other family members driving the vehicle?
Yes, coverage extends to the vehicle owner and all family members who drive or ride as passengers in the registered Mitsubishi vehicle.
Service & Maintenance
How often should I get an oil change for my Mitsubishi?
Oil changes are recommended every 6 months or 5,000 miles.
How often should I have the tires rotated?
Tire rotations are recommended every 5,000 miles.
How often should the vehicle air filter be replaced?
Air filters should be changed on average every 15,000 miles depending on driving conditions, with filter inspections performed during every service visit.
What warranty covers service work and official parts at Valley Mitsubishi?
All service work performed and official genuine Mitsubishi parts installed come with a 12-month/12,000-mile warranty.
What amenities are available while waiting for vehicle service at Valley Mitsubishi?
Customers enjoy complimentary Wi-Fi, coffee, tea, bottled water, free shuttle service, and loaner vehicles for major repairs.
Do I need an appointment for vehicle service at Valley Mitsubishi?
While scheduling an appointment ahead of time is recommended, walk-ins are always welcome.
What qualifications do the service technicians have at Valley Mitsubishi?
The technical staff undergoes both ASE certification and Mitsubishi factory training.
What should I do if my Mitsubishi vehicle receives a safety recall notice?
Contact the dealership team directly, and they will look up your vehicle identification number, confirm open recalls, and schedule the required recall service.
Are service coupons available for maintenance at Valley Mitsubishi?
Yes, customers can browse current service coupons online to save on maintenance visits.
Buying & Inventory
Does Valley Mitsubishi of Longmont offer a military discount program?
Yes, active duty and eligible military service members receive a $500 rebate on select new Mitsubishi models.
What popular new Mitsubishi models are available at Valley Mitsubishi of Longmont?
New inventory includes models such as the Mitsubishi Outlander, Mitsubishi Outlander PHEV (Plug-In Hybrid), and Mitsubishi Outlander Sport.
Does Valley Mitsubishi sell pre-owned vehicles from other manufacturers?
Yes, Valley Mitsubishi is also a pre-owned vehicle dealership stocking a full range of makes and models.
Location, Hours & Contact
Where is Valley Mitsubishi of Longmont located?
Valley Mitsubishi of Longmont is located at 1045 Ken Pratt Blvd, Longmont, CO 80501.
What are the Sales Department hours at Valley Mitsubishi of Longmont?
The Sales Department is open Monday through Saturday from 8:30 AM to 8:00 PM and is closed on Sunday.
What are the Service Department hours at Valley Mitsubishi of Longmont?
The Service Department is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and is closed on Sunday.
What are the Parts Department hours at Valley Mitsubishi of Longmont?
The Parts Department is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and is closed on Sunday.
What is the phone number for the Sales Department at Valley Mitsubishi?
You can call the Sales Department directly at 720-730-4340.
What is the phone number for the Service Department at Valley Mitsubishi?
You can call the Service Department directly at 720-897-5640.
What is the phone number for the Parts Department at Valley Mitsubishi?
You can call the Parts Department directly at 720-547-2383.
Financing Options
Can I buy or lease a vehicle at Valley Mitsubishi regardless of my credit situation?
Yes. Valley Mitsubishi works with several financial institutions to provide competitive rates and personalized buying or leasing plans, regardless of your budget or credit situation.
What digital financing tools does Valley Mitsubishi offer online?
Valley Mitsubishi offers an online pre-approval application and a payment calculator to help customers get the process started.